Mainstream
Notifs

@

AUG 3, 2024
Rohit Rajan
rohit
Never Split the DifferenceNever Split the Difference
Never Split the Difference
Reading

Never Split the Difference

Book by Chris Voss & Tahl Raz

save

Read?
1
❤️
Rohit Rajan
rohit
Sharing few learnings from this book, while reading:
Rohit Rajan
rohit
1.1 Don't commit to assumptions — - Always ask questions to gain a clear understanding rather than assuming you know the answer. - Take the time to verify facts and data before making decisions or taking action.
edited
Rohit Rajan
rohit
1.2 Negotiation is not an act of battle, it's a process of discovery — - Strive for solutions where all parties feel they have gained something of value. This mindset shifts the focus from competition to collaboration. - Listen actively to understand the perspectives and concerns of others. This can uncover valuable insights and lead to more effective negotiations. - Approach negotiations with a problem-solving mindset. Identify the issues at hand and work collaboratively to find mutually beneficial solutions.
Rohit Rajan
rohit
1.3 In this author talked about three voice tones — i) The late-night FM DJ voice - in this tone you inflect your voice downward, keeping it calm & slow. It create an aura of authority and trustworthiness without triggering defensiveness. ii) The positive/playful voice - this is your default voice. It's the voice of an easygoing, good-natured person. iii) The direct/assertive voice - this used rarely. Will cause problems and create pushback.
edited
Rohit Rajan
rohit
1.4 Mirrors work magic — By mirroring, you prompt the other person to expand on their thoughts and provide more details. This can uncover valuable information that can be used to find mutually beneficial solutions. You can do mirroring by repeat the last three words(or the critical one to three words) of what someone has just said. We fear what's different and are drawn to what's similar.